WAFCC provides telehealth services to member clinics. Telehealth offers an easy, convenient way for providers and patients to connect and discuss many health issues.
What is telehealth?
Telehealth allows healthcare professionals to care for patients using technology like video chat, calls or texts. Patients and providers get a similar experience to an office visit without having to leave home. Telehealth has been an especially effective way for healthcare professionals to continue to serve patients during COVID-19 by offering a socially-distant way to offer safe, convenient care for a number of health care concerns. However, telehealth is also great for ongoing wellness, chronic health problems and preventive care.
When to use telehealth services
Telehealth can be used for many health care concerns, such as:
Minor illness or urgent care conditions
Minor back pain
General wellness and health maintenance follow-up
Blood pressure and diabetes care
Lab testing results (ex: glucose, cholesterol)
Prescriptions, including medication management
Behavioral health counseling (ex: depression, anxiety, substance abuse)
Challenges or issues with available transportation or ability to travel to a clinic
Health education sessions (ex: nutrition counseling, diabetes, pre-operative instructions)
Telehealth offers many benefits
Convenience – you can connect with your provider without the long drive, and it is easier to schedule around work, school, or child care.
Faster appointments – Many times, you can see a provider more quickly on telehealth than an in-person visit.
Reduces the risk of exposure to COVID-19 – connect with your provider from the safety of your home.
Easy to connect – you can connect with your provider right from your smart phone, tablet, laptop, computer or other device
Effective ongoing care – use telehealth for medication checks, lab results, follow-up appointments and more
Preventive care – wellness, health education and annual preventive care results can be easily handled
Language or interpreting needs
Telehealth visits can be conducted through an interpreter, or a friend or family member can participate in the visit to assist with interpreting if needed.
If you are a current WAFCC member clinic interested in adding telehealth to your patient services, visit the Telehealth Toolkit (link to come), or contact Danine Casper, firstname.lastname@example.org